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dial my calls
◇ Case study · Mass notifications
Cloud CommunicationsCase study · Cloud communications

They had never run outbound before.

DialMyCalls runs a platform for sending mass texts, voice calls and emails for alerts, reminders and updates. They had never run outbound and had neither the team nor the know-how to start.

Growth Rhino built and ran outbound for DialMyCalls, and tested two audiences side by side to see which one replied.

USA
◇ Snapshot
  1. $200,000Pipeline sourced
  2. 64Interested replies
The brief
Book meetings with prospects through cold email, with no internal team to run it.
Who they needed to reach
Communications and marketing managers at property management companies, and HR managers at large employers.
Market
United States.
Channels
Cold email.
Timeline
Six months, 2022 to 2023.
Before
  • Outbound never run before
  • No internal team or subject-matter knowledge to run it
  • No evidence on which of two audiences would reply
  • No foundation to bring the channel in-house later
After
  • 64 interested replies
  • $200,000 in pipeline sourced
  • Two verticals compared on real response rates
  • A foundation to bring outbound in-house
◇ Before

What they had

DialMyCalls had never run outbound before. They had no internal team and no one with the subject knowledge to run it, so they asked our team to build and run their outbound.

◇ Plays · Target Account Pipeline

What we ran

  1. 01

    Two audiences, tested side by side

    We targeted property management companies across the US and wrote to their communications and marketing managers. The message was about sending tenants timely reminders. In parallel, we wrote to HR managers at large companies to compare response rates and see which audience cared more.

◇ Results

What changed

Between 2022 and 2023, six months of cold email produced 64 interested replies for DialMyCalls. Those replies turned into $200,000 in sourced pipeline.

Testing property management and HR managers side by side gave DialMyCalls response rates for each audience instead of opinion. Our team also set up what they need to bring outbound in-house later.

Arguing internally about which market to go after?

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◇ In their words
"Growth Rhino helped us validate outbound as a viable channel through structured experimentation and clear insights. They gave us the tools and foundation to eventually bring the process in-house and scale it ourselves."
Melissa Lauer · Marketing DirectorDialMyCalls
◇ If this is you

Start with a Growth Sprint.

Today we run this as Target Account Pipeline, one of five plays in a 90-day Growth Sprint, with something live by day 14 and a ship report every Friday. Book a call and we will tell you which plays we would test first.