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◇ Case study · Last-mile delivery software
LogisticsCase study · Logistics

Carriyo needed an outbound process it could repeat.

Carriyo builds last-mile delivery software for retail and eCommerce brands. It automates carrier assignment, labels, tracking and customer updates.

Growth Rhino ran the engagement as a series of tests across three buyer groups, with a value proposition written for each.

UAE
◇ Snapshot
  1. 30Qualified leads
  2. 100+Micro-campaigns run
The brief
Find which messages and offers worked for each buyer group, and leave a repeatable outbound process.
Who they needed to reach
Operations, technology and customer-experience leaders at eCommerce brands.
Markets
UAE, USA, Canada, UK and Australia.
Channels
Cold email, webinars and events, and content.
Timeline
Nine months, 2024.
Before
  • Growth arriving mostly through inbound
  • Previous outbound attempts that produced nothing repeatable
  • Three decision-maker groups, each needing a different argument
  • No evidence about which offers earned a reply
After
  • Separate campaigns for operations, technology and customer-experience leaders
  • Brands found by the carriers they use and whether they ship internationally
  • Webinar, ebook, demo and prototype-page offers tested against each other
  • A message testing framework, a persona analysis and an ebook Carriyo uses with prospects
◇ What they had

Where Carriyo started

Carriyo wanted to build and test an outbound sales process. The goal was to find which value propositions worked for each customer persona and turn that into a process its team could repeat.

◇ Plays · Target Account Pipeline

What we ran

  1. 01

    How we ran it

    Our team ran separate micro-campaigns for three decision-maker groups: operations, technology and customer experience. Each group needed its own value proposition. We used Storeleads to find eCommerce brands that use shipping carriers and offer international delivery. Each group then got different offers: webinar invites, an ebook, product demos and prototype pages. The goal was to find which messages and offers worked for each group.

◇ Results

What changed

Our team ran more than 100 micro-campaigns for Carriyo in 2024. Each persona had its own value proposition, and each offer was compared against the others.

Our team also left Carriyo a message testing framework and a persona analysis built from the reply patterns, plus an ebook its team uses with prospects.

Have you tried outbound and got nothing repeatable back?

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◇ In their words
"Working with the Growth Rhino team was a great experience. They helped us run over 100 micro-campaigns, allowing us to rapidly experiment and refine our messaging"
João Vieira · Founder
◇ If this is you

Start with a Growth Sprint.

Today we run this as Target Account Pipeline, one of five plays in a 90-day Growth Sprint, with something live by day 14 and a ship report every Friday. Book a call and we will tell you which plays we would test first.